CLIENT ADMINISTRATIVE MANAGER

CLIENT ADMINISTRATIVE MANAGER

Company Overview:

Steward Partners Global Advisory is an employee-owned, full-service leading independent private financial services firm, with professionals delivering multifaceted financial solutions and comprehensive service to our client’s and their families.

Steward Partners Global Advisory caters to family, institutional and multigenerational investors delivering comprehensive wealth planning and investment strategy implementation, professional asset management services, private banking, institutional consulting, international advisory and business solutions. We pride ourselves on delivering comprehensive client service with an unwavering commitment to excellence.

Position Overview:

Working as part of a team, the Client Administrative Manager (CAM) is responsible for providing operational and administrative support to a Financial Advisor or team of Financial Advisors. The CAM enhances the client experience by providing exceptional client service and supporting Branch functions as needed.

Duties and Responsibilities:

  • Onboard new client accounts, which includes the collection of required documentation and client information
  • Maintain existing client relationships through the processing of client requests, resolving client inquiries, and making sure key client information and documentation is up to date
  • Conduct outreach to maintain strong relationships with client base and identify services and solutions that support clients’ needs
  • Proactively prepare financial reports, spreadsheets and other materials for client meetings
  • Support the team’s marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars
  • Regularly seek opportunities to use firm resources for peer sharing and collaborating with colleagues
  • Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings and file & calendar maintenance

SKILLS, EXPERIENCE, & QUALIFICATIONS

  • Bachelor’s Degree in Business or in related field is preferred
  • Experience in brokerage operation and compliance experience in the financial services industry would be highly beneficial
  • Active Series 7 and 66 (or 63 and 65) Licenses preferred
  • Highly detail-oriented with superior organizational skills and ability to prioritize tasks
  • Follow-up to ensure resolution and completion of tasks
  • Provide a high level of customer service in a calm, courteous and professional manner
  • Use effective oral and written communication skills sufficient enough to interact effectively with and guide financial advisors and their staff on various operational issues
  • Establish and maintain effective working relationships at all levels of the organization.
  • Strong computer skills with the ability to quickly grasp technology and train others on the effective use of firm and Raymond James systems
  • Team player with the ability to collaborate with others
  • Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment

Location:
Conshohocken, PA

Status:
Non-exempt

For additional information or to submit a resume, please contact:
Adriana DePalma
Adriana.depalma@stewardpartners.com

Steward Partners Global Advisory, 161 Washington Street, Suite 925, Conshohocken, PA 19428. Steward Partners Global Advisory, LLC maintains a separate professional business relationship with and our registered principals offer securities offered through Raymond James Financial Services, Inc. Member FINRA/SIPC. Investment advisory services are offered through Steward Partners Investment Advisory, LLC.

COMPLIANCE MANAGER

COMPLIANCE MANAGER

Company Overview:

Steward Partners Global Advisory is an employee-owned, full-service leading independent private financial services firm, with professionals delivering multifaceted financial solutions and comprehensive service to our client’s and their families.

Steward Partners Global Advisory caters to family, institutional and multigenerational investors delivering comprehensive wealth planning and investment strategy implementation, professional asset management services, private banking, institutional consulting, international advisory and business solutions. We pride ourselves on delivering comprehensive client service with an unwavering commitment to excellence.

Position Overview:

The Compliance Manager works as part of the Risk Management and Compliance team to create and implement control processes and procedures that mitigate and reduce risk to the business. In addition, the Compliance Manager conducts targeted reviews, performs controls testing, provides governance oversight and supports operational risk initiatives in partnership with all departments across the Firm.

Duties and Responsibilities:

  • Assist with the administration of the Firm’s compliance program
  • Create, implement and monitor risk and compliance workflows with Compliance technology program
  • Conduct reviews to assess compliance and operational risks
  • Review various reports and business practices against existing policies
  • Support the development and enhancement of risk and compliance policies, procedures and related training, providing input and working with the rest of the Risk and Compliance team
  • Assist in conducting any SEC required reviews of the Firms policies and procedures, including conducting quarterly testing of policies and procedures, and participate in the drafting of the report to management regarding the same
  • Interact with various departments within the Firm to ensure consistency in policies and procedure
  • Assist in updating the Compliance Manual, Code of Ethics, Policies and Procedures.
  • Review and assist in updating regulatory filings (Forms ADV, Section 13F filings)
  • Assist in responding to regulatory inquiries
  • Identify potential areas of compliance vulnerability and risks
  • Special projects as needed

SKILLS, EXPERIENCE, & QUALIFICATIONS

  • 5 years of related experience in Financial Services, preferably within Wealth Management, and involvement in Operational Risk Management or Compliance
  • Bachelor’s degree or equivalent work experience
  • Active Series 7, Series 66 (or 65 and 63) and 9, 10 required
  • Knowledge of products and markets, particularly retail brokerage, investment advisory programs, trade support, banking products and capital markets
  • Ability to manage delivery/execution of a wide range of tasks and initiatives
  • Strong written and verbal communications skills
  • Strong presentation skills, including ability to create polished PowerPoint presentations for various levels of management
  • Independent self-starter who can manage multiple activities to defined deadlines
  • Excellent analytical, critical thinking, and organizational skills
  • Highly skilled in Microsoft Excel, PowerPoint, and Word, Project and SharePoint

Location:
Flexible – could support work from home/remote

Status:
Exempt

Reports to:
Head of Risk

For additional information or to submit a resume, please contact:
Kirstie Eustace
Kirstie.eustace@stewardpartners.com

Steward Partners Global Advisory, 300 Brickstone Square, Suite 1006, Andover MA 01810. Steward Partners Global Advisory, LLC maintains a separate professional business relationship with and our registered principals offer securities offered through Raymond James Financial Services, Inc. Member FINRA/SIPC. Investment advisory services are offered through Steward Partners Investment Advisory, LLC.

IT ANALYST

IT ANALYST

Company Overview:

Steward Partners Global Advisory is an employee-owned, full-service leading independent private financial services firm, with professionals delivering multifaceted financial solutions and comprehensive service to our client’s and their families.

Steward Partners Global Advisory caters to family, institutional and multigenerational investors delivering comprehensive wealth planning and investment strategy implementation, professional asset management services, private banking, institutional consulting, international advisory and business solutions. We pride ourselves on delivering comprehensive client service with an unwavering commitment to excellence.

Position Overview:

The IT Analyst plays a key role in the Firm to interface with other platform and vendor teams, driving issue analysis and resolution, recommending solutions, testing development changes to ensure they adhere to requirements, and any other tasks needed.

Key disciplines of oversight:

  • Act as a key liaison with current firm outsourced technology and infrastructure providers
  • Work with senior management regarding IT strategy and planning based on the Firm’s strategic needs
  • Manage new off set up and lead technology and infrastructure build out making key design decisions
  • Attend offices onsite to lead and participate in technology set up for new locations and as needed across the existing network of offices
  • Manage IT and other infrastructure vendors to negotiate contracts on behalf of the Firm
  • Lead or support technology rollout or migrations across the Firm
  • Manage the Firm’s IT infrastructure and hardware
  • Tier 1 support performing basic problem solving and assistance on various software applications and hardware systems
  • Liaison with branch offices to monitor and log cybersecurity activity and work with technology providers to ensure all requirements are being met and maintained
  • Managing the Firms technology and software licenses and provisioning users
  • Manage user identity and access, adding and removing users, maintaining appropriate security protocols along with multi factor authentication
  • Manage VOIP services, set up for new offices and liaise with provider regarding service issues or account management

Required Skills:

  • The ideal candidate will have wealth management experience or experience in a similarly fast-growing organization
  • Experience with websites and mobile applications is preferred
  • The candidate needs to be flexible, adaptable and a team player and be comfortable interacting with senior management
  • Able to travel, including overnight to locations across the Firm’s current and future network of offices
  • Understanding of system architecture: network topologies, Microsoft domains, web/internet architectures, security best practice, etc.
  • Knowledge of helpdesk and IT operations best practices, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions
  • Strong knowledge of systems and networking software, hardware, and networking protocols
  • Strong analytical skills
  • Strong documentation skills
  • Strong critical thinking skills
  • Project management (this is not a project manager position)
  • Understanding of how financial services (wealth management) firms are organized, their culture and their pace.
  • Ability to communicate orally and written in a professional manner
  • Work well both alone or in a team setting

Location:
Flexible

Status:
Exempt

Reports to:
Chief Financial Officer

For additional information or to submit a resume, please contact:
Kirstie Eustace
Kirstie.eustace@stewardpartners.com

Steward Partners Global Advisory, 2 Grand Central Tower, 140 East 45th Street, 36th Floor, New York NY 10017. Steward Partners Global Advisory, LLC maintains a separate professional business relationship with and our registered principals offer securities offered through Raymond James Financial Services, Inc. Member FINRA/SIPC. Investment advisory services are offered through Steward Partners Investment Advisory, LLC.

CLIENT ADMINISTRATIVE MANAGER

CLIENT ADMINISTRATIVE MANAGER

Company Overview:

Steward Partners Global Advisory is an employee-owned, full-service leading independent private financial services firm, with professionals delivering multifaceted financial solutions and comprehensive service to our client’s and their families.

Steward Partners Global Advisory caters to family, institutional and multigenerational investors delivering comprehensive wealth planning and investment strategy implementation, professional asset management services, private banking, institutional consulting, international advisory and business solutions. We pride ourselves on delivering comprehensive client service with an unwavering commitment to excellence.

Position Overview:

Working as part of a team, the Client Administrative Manager (CAM) is responsible for providing operational and administrative support to a Financial Advisor or team of Financial Advisors. The CAM enhances the client experience by providing exceptional client service and supporting Branch functions as needed.

Duties and Responsibilities:

  • Onboard new client accounts, which includes the collection of required documentation and client information
  • Maintain existing client relationships through the processing of client requests, resolving client inquiries, and making sure key client information and documentation is up to date
  • Conduct outreach to maintain strong relationships with client base and identify services and solutions that support clients’ needs
  • Proactively prepare financial reports, spreadsheets and other materials for client meetings
  • Support the team’s marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars
  • Regularly seek opportunities to use firm resources for peer sharing and collaborating with colleagues
  • Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings and file & calendar maintenance

SKILLS, EXPERIENCE, & QUALIFICATIONS

  • Bachelor’s Degree in Business or in related field is preferred
  • Experience in brokerage operation and compliance experience in the financial services industry would be highly beneficial
  • Active Series 7 and 66 (or 63 and 65) Licenses preferred
  • Highly detail-oriented with superior organizational skills and ability to prioritize tasks
  • Follow-up to ensure resolution and completion of tasks
  • Provide a high level of customer service in a calm, courteous and professional manner
  • Use effective oral and written communication skills sufficient enough to interact effectively with and guide financial advisors and their staff on various operational issues
  • Establish and maintain effective working relationships at all levels of the organization.
  • Strong computer skills with the ability to quickly grasp technology and train others on the effective use of firm and Raymond James systems
  • Team player with the ability to collaborate with others
  • Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment

Location:
Paramus, NJ

Status:
Non-exempt

For additional information or to submit a resume, please contact:
Adriana DePalma
adriana.depalma@stewardpartners.com

Steward Partners Global Advisory, 115 West Century Road, Suite 145, Paramus NJ 07652. Steward Partners Global Advisory, LLC maintains a separate professional business relationship with and our registered principals offer securities offered through Raymond James Financial Services, Inc. Member FINRA/SIPC. Investment advisory services are offered through Steward Partners Investment Advisory, LLC.

CLIENT ADMINISTRATIVE MANAGER

CLIENT ADMINISTRATIVE MANAGER

Company Overview:

Steward Partners Global Advisory is an employee-owned, full-service leading independent private financial services firm, with professionals delivering multifaceted financial solutions and comprehensive service to our client’s and their families.

Steward Partners Global Advisory caters to family, institutional and multigenerational investors delivering comprehensive wealth planning and investment strategy implementation, professional asset management services, private banking, institutional consulting, international advisory and business solutions. We pride ourselves on delivering comprehensive client service with an unwavering commitment to excellence.

Position Overview:

Working as part of a team, the Client Administrative Manager (CAM) is responsible for providing operational and administrative support to a Financial Advisor or team of Financial Advisors. The CAM enhances the client experience by providing exceptional client service and supporting Branch functions as needed.

Duties and Responsibilities:

  • Onboard new client accounts, which includes the collection of required documentation and client information
  • Maintain existing client relationships through the processing of client requests, resolving client inquiries, and making sure key client information and documentation is up to date
  • Conduct outreach to maintain strong relationships with client base and identify services and solutions that support clients’ needs
  • Proactively prepare financial reports, spreadsheets and other materials for client meetings
  • Support the team’s marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars
  • Regularly seek opportunities to use firm resources for peer sharing and collaborating with colleagues
  • Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings and file & calendar maintenance

SKILLS, EXPERIENCE, & QUALIFICATIONS

  • Bachelor’s Degree in Business or in related field is preferred
  • Experience in brokerage operation and compliance experience in the financial services industry would be highly beneficial
  • Active Series 7 and 66 (or 63 and 65) Licenses preferred
  • Highly detail-oriented with superior organizational skills and ability to prioritize tasks
  • Follow-up to ensure resolution and completion of tasks
  • Provide a high level of customer service in a calm, courteous and professional manner
  • Use effective oral and written communication skills sufficient enough to interact effectively with and guide financial advisors and their staff on various operational issues
  • Establish and maintain effective working relationships at all levels of the organization.
  • Strong computer skills with the ability to quickly grasp technology and train others on the effective use of firm and Raymond James systems
  • Team player with the ability to collaborate with others
  • Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment

Location:
Clearwater, FL

Status:
Non-exempt

For additional information or to submit a resume, please contact:
Rhett Schmedemann
rhett.schmedemann@stewardpartners.com

Steward Partners Global Advisory, 600 Cleveland Street, Suite 1150, Clearwater FL 33755. Steward Partners Global Advisory, LLC maintains a separate professional business relationship with and our registered principals offer securities offered through Raymond James Financial Services, Inc. Member FINRA/SIPC. Investment advisory services are offered through Steward Partners Investment Advisory, LLC.

REGISTERED CLIENT ADMINISTRATIVE MANAGER

REGISTERED CLIENT ADMINISTRATIVE MANAGER

Company Overview:

Steward Partners Global Advisory is an employee-owned, full-service leading independent private financial services firm, with professionals delivering multifaceted financial solutions and comprehensive service to our client’s and their families.

Steward Partners Global Advisory caters to family, institutional and multigenerational investors delivering comprehensive wealth planning and investment strategy implementation, professional asset management services, private banking, institutional consulting, international advisory and business solutions. We pride ourselves on delivering comprehensive client service with an unwavering commitment to excellence.

Position Overview:

Working as part of a team, the Registered Client Administrative Manager (CAM) is responsible for providing operational and administrative support to a Financial Advisor or team of Financial Advisors. The Registered CAM enhances the client experience by providing exceptional client service and supporting Branch functions as needed.

Duties and Responsibilities:

  • Maintain existing client relationships through the processing of client requests, resolving client inquiries, and making sure key client information and documentation is up to date
  • Conduct outreach to maintain strong relationships with client base and identify services and solutions that support clients’ needs
  • Onboard new client accounts, which includes the collection of required documentation and client information
  • Support the team’s marketing strategy by maintaining marketing materials, including digital and social media platforms, and planning client events and seminars
  • Proactively prepare financial reports, spreadsheets and other materials for client meetings
  • Regularly seek opportunities to use firm resources for peer sharing and collaborating with colleagues
  • Input orders at the direction of the Financial Advisor(s)
  • Assist with operational functions as required
  • Perform administrative duties that support Financial Advisors in daily business practices, including but not limited to, telephone coverage, business travel arrangements, coordination of client meetings and file & calendar maintenance
  • May provide support and coaching for other sales support staff

SKILLS, EXPERIENCE, & QUALIFICATIONS

  • Active Series 7 and 66 (or 63 and 65) Licenses required
  • Bachelor’s Degree in Business or in related field is preferred
  • Experience in brokerage operation and compliance experience in the financial services industry would be highly beneficial
  • Highly detail-oriented with superior organizational skills and ability to prioritize tasks
  • Follow-up to ensure resolution and completion of tasks
  • Provide a high level of customer service in a calm, courteous and professional manner
  • Use effective oral and written communication skills sufficient enough to interact effectively with and guide financial advisors and their staff on various operational issues
  • Establish and maintain effective working relationships at all levels of the organization.
  • Strong computer skills with the ability to quickly grasp technology and train others on the effective use of firm and Raymond James systems
  • Team player with the ability to collaborate with others
  • Organize, manage and track multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment

Location:
Paramus, NJ

Status:
Non-exempt

For additional information or to submit a resume, please contact:
Adriana DePalma
Adriana.depalma@stewardpartners.com

Steward Partners Global Advisory, 115 West Century Road, Suite 145, Paramus NJ 07652. Steward Partners Global Advisory, LLC maintains a separate professional business relationship with and our registered principals offer securities offered through Raymond James Financial Services, Inc. Member FINRA/SIPC. Investment advisory services are offered through Steward Partners Investment Advisory, LLC.

WEALTH & PORTFOLIO SPECIALIST

WEALTH & PORTFOLIO SPECIALIST

Company Overview:

Steward Partners Global Advisory is an employee-owned, full-service leading independent private financial services firm, with professionals delivering multifaceted financial solutions and comprehensive service to our client’s and their families.

Steward Partners Global Advisory caters to family, institutional and multigenerational investors delivering comprehensive wealth planning and investment strategy implementation, professional asset management services, private banking, institutional consulting, international advisory and business solutions. We pride ourselves on delivering comprehensive client service with an unwavering commitment to excellence.

Position Overview:

The Wealth & Portfolio Specialist is a client facing role responsible for partnering with a Financial Advisor or team of Financial Advisors in independently analyzing portfolio’s and developing solutions and strategies for clients alongside directly maintaining operational and administrative activities for the team. In addition, the Wealth & Portfolio Specialist can solicit business on behalf of the Financial Advisor. The Wealth & Portfolio Specialist has primary duties which include those directly related to management or general business operations, and the exercise of discretion and independent judgment on matters of significance.

Duties and Responsibilities:

Portfolio Research & Design (on behalf of Financial Advisor/Team):

  • Independently trade and rebalance model portfolios
  • Independently develop asset allocation models and strategies along with being responsible for implementation strategy
  • Independently review and develop recommendations for the FA/Team as to the appropriate benchmarks for the current asset allocation
  • Provide and maintain written justification for the changes that we have made to model portfolio
  • Analyze and use discretion to recommend replacements for ETFs, mutual funds and alternative investments
  • Analyze annuity holdings and use discretion to make appropriate changes if necessary, to the underlying positions
  • Build prospect portfolio proposals and create portfolio recommendations
  • Preparing portfolio reviews, participate in client meetings with Financial Advisor to discuss investment strategy options
 

Financial Planning

  • Use Goal Planning & Monitoring (GPM) to analyze the financial situation of clients and prospects in order to identify potential gaps and risks in their current planning strategies, taking into account investment goals and limitations
  • Based on GPM analysis, design and present strategic wealth planning recommendations to clients and prospects on behalf of the Financial Advisor/Team exercising discretion to make updates as necessary
  • Educate clients and prospects on different financial planning investment strategies, guidelines, and regulations
  • Discover potential investment opportunities related to the client’s planning process
 

Client Development & Management

  • Partner with the Advisor in developing business plans and marketing strategies including the independently identifying and targeting prospective clients and/or creating or planning the content of seminars
  • Establishes and cultivates relationships with new clients and proactively helps to resolve issues using independent judgment to determine the appropriate actions/resolutions required
  • Uses discretion to determine the appropriate products and services to provide guidance on to clients
  • Provides clients with market and stock research assistance
  • Independently develops, implements and communicates new team procedures, products and portfolio enhancements to clients
  • Cultivates and develops relationships with Raymond James teams and departments
  • Perform administrative duties that guide and assist Financial Advisors in daily business practices, including direct business operational functions which include but are not limited to, telephone coverage, business travel arrangements, coordination of client meetings and file & calendar maintenance
 

SKILLS, EXPERIENCE, & QUALIFICATIONS

  • Active Series 7, 63 and 65 or Series 7 and 66
  • Bachelor’s Degree in Business or in related field is preferred
  • Minimum of 5 years work experience in a field relevant to the position required
  • If required, maintain CFP or CFA designation
  • Additional product licenses may be required
  • Effective written and verbal communications skills
  • Excellent analytical, critical thinking, and organizational skills
  • Team player with the ability to collaborate with others
  • Knowledge of applicable compliance rules and regulations and firm policies
  • Highly detail-oriented with superior organizational skills and ability to prioritize tasks
  • Strong presentation skills, including ability to create polished PowerPoint presentations
  • Independent self-starter who can manage multiple activities to defined deadlines
  • Highly skilled in Microsoft Excel, PowerPoint, and Word

Location:
Paramus, NJ

Status:
Non-exempt

For additional information or to submit a resume, please contact:
Adriana DePalma
Adriana.depalma@stewardpartners.com

Steward Partners Global Advisory, 115 West Century Road, Suite 145, Paramus NJ 07652. Steward Partners Global Advisory, LLC maintains a separate professional business relationship with and our registered principals offer securities offered through Raymond James Financial Services, Inc. Member FINRA/SIPC. Investment advisory services are offered through Steward Partners Investment Advisory, LLC.

Operations Manager

Operations Manager

Company Overview:

Steward Partners Global Advisory is an employee-owned, full-service leading independent private financial services firm, with professionals delivering multifaceted financial solutions and comprehensive service to our client’s and their families.

Steward Partners Global Advisory caters to family, institutional and multigenerational investors delivering comprehensive wealth planning and investment strategy implementation, professional asset management services, private banking, institutional consulting, international advisory and business solutions. We pride ourselves on delivering comprehensive client service with an unwavering commitment to excellence.

Position Overview:

The Operations Manager is primarily responsible for the overall operational and business functions within assigned branches. The Operations Manager works closely with the Divisional President and Head of Operations to supervise all operational, assigned risk/compliance functions, service and transition duties for the covered branches which also includes the management of all sales support personnel within those locations.

Duties and Responsibilities:

Operational Management, Risk/Compliance:

  • Perform daily supervisory tasks such as reviewing trade blotter, approving deposits and correspondence, review sign off requests for marketing review, money movement approvals, complaint processing, trade corrections and other operational functions
  • Review, escalation and completion of assigned tasks in Supervisory Workstation and Quarterly Business Risk Assessment in partnership with Divisional President and Risk partners
  • Timely escalation of complex risk/compliance items to Divisional President for action and resolution
  • Respond to compliance and/or operational inquiries from back office, ensure overnight mailings and regular mailings are sent, process ACAT fee reimbursements and work with branch personnel on escalations as needed
  • Preparation and participation in branch audits, responding to and remediating any audit findings
  • Facilitate and oversee escalation and resolution of operational issues across the Division
  • Take direction from the Operation and Risk leads on policy or process updates that need to be implemented within branches

Transition Management:

  • Play a key role in the preparation for onboarding new Advisors and their team and be point of contact at the branch for all transition activity
  • In partnership with Raymond James and the Divisional President, facilitate client discovery “spreadsheet” calls with prospective advisors and ensure accurate documentation in compliance with protocol requirements
  • Anticipate and appropriately plan for resource needs and support during the transition period
  • Ensure new Advisors and their teams have the appropriate set up on arrival, including but not limited to, building access, technology and telephones, providing onboarding resources, information and points of reference, ensuring appropriate personnel are available onsite as needed, coordinate mailings and office resources
  • Supervise Transition Management resources, providing direction, oversight and leadership
  • Provide continued oversight and support newly recruited teams including ensuring all new employee accounts have been opened and papered, any outstanding items completed, ensure cleanup after the onboarding has been completed

Build & Maintain Relationships:

  • Maintain regular branch visitation schedule across assigned branches to ensure visibility, connectivity and promote Firm culture
  • Visit Raymond James at least annually to build and maintain relationships with Home Office to ensure SPGA is well positioned to receive the appropriate information, support and resources to further SPGAs business objectives
  • Build effective teams by constantly communicating relevant information on a timely basis and conducting regular meetings, facilitate collaboration of Client Administrative Managers (CAMs) and encouraging idea sharing and partnership

Human Resources:

  • Responsible for supervision of CAMs including maintaining/approving approve vacation requests and records to ensure proper coverage
  • Conducting career conversations and support employee development by providing regular feedback and guidance, performance reviews and performance improvement plans
  • Coach, train and develop employees ensuring they have access to suitable resources, programs and technology
  • Responsible for training newly hired personnel on all Firm systems and procedures promoting risk awareness and a compliant environment
  • Partner with Divisional President and Human Resources on any employee related issues requiring escalation

Branch Oversight/Management:

  • Manage office infrastructure such as ordering and maintaining supplies, building management, technology escalations
  • Point of contact for Advisors to provide operational guidance, support and resources, escalating to the Divisional President or other party as appropriate
  • Oversee various projects throughout the Division such as real estate
  • Develop and maintain relationships with key partners including SPGA management and Raymond James home office
  • Other ad hoc duties or projects that may be assigned by the SPGA Management team

Education, experience, knowledge, and skills:

  • Bachelor’s degree required or equivalent education or experience
  • Active series 7, 9/10 or equivalent, and 63, 65 or 66, Life & Health Insurance license is a plus
  • Other licenses as required for the role or by management
  • Financial Services experience, preferably in Wealth Management and related products
  • Operations management experience, particularly around risk/control disciplines
  • Demonstrated ability to lead a team and previous supervisory experience
  • Effective written and verbal skills
  • An excellent communicator with conflict resolution skills
  • Highly organized with exceptional judgement to resolve issues and escalate as appropriate
  • Ability to be a strong partner working with stakeholders and internal clients to build rapport and trust
  • Innovative and always looking for ways technology and process improvements can make your team more efficient and effective
  • Ability to effectively prioritize, delegate and train to enable and empower a team

Location:
New York, NY

Status:
Exempt

Contact:
Kirstie Eustace
Kirstie.eustace@stewardpartners.com

Steward Partners Global Advisory, 2 Grand Central Tower, 140 East 45th Street, 36th Floor, New York NY 10017. Steward Partners Global Advisory, LLC maintains a separate professional business relationship with and our registered principals offer securities offered through Raymond James Financial Services, Inc. Member FINRA/SIPC. Investment advisory services are offered through Steward Partners Investment Advisory, LLC.